Norfolk Plaza Hotel - London

29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Norfolk Plaza Hotel - London

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Valet parking

 24-hour

24-hour reception

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Conference room

 No Smoking

Non-smoking rooms

 Child-friendly

Cribs available

Verified Reviews:

  • Bathroom was clean - Plenty of towels - Rooms are air conditioned - Great location
  • Paddington station is about 2 blocks - Room was plain but, very clean - Area was very quiet - Felt very safe
  • Staff was pleasant - Small bar was a nice place to relax - I would highly recommend
  • Tv was very tiny - Reasonable priced place to stay - Breakfast buffet was okay
  • Toilet would not flush - Staff was friendly and accomodating - No air conditioning in summer

Overview

The 3-star Norfolk Plaza Hotel is set just 1.9 km from Marble Arch, Oxford Street and Up at The O2. With accents of Victorian architecture, the hotel was built in 1900 and renovated in 2011.

The property is set 10 minutes' walk away from Hyde Park, Kensington Gardens and Paddington Station. This quiet venue is 4 km away from the center of London.

Historical buildings, the palace and monuments are set within walking distance.

20 minutes' drive from London City airport and 10 minutes' walk to Marylebone train station.

Rooms

Offering a view over the city, 87 rooms feature English décor, individual climate control, a work desk, free Wi-Fi, satellite TV and a telephone along with private bathrooms. The property offers views of Hyde Park and Regents Park from the rooms. The rooms are classic, fully equipped with light wood furniture.

Eat & Drink

Guests can have breakfast in the restaurant every morning. At the welcoming lobby bar guests will enjoy a selection of tea and coffee. Offering english and italian meals, Sussex Arms is around 150 meters away.

A full english breakfast is served at the price of GBP 7 per person per night.  The hotel offers a buffet breakfast at the price of GBP 4.50 per person per night. 

Services

Guests can take advantage of a business center, a projection screen and a video projector along with laundry, porter service and 24-hour reception provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible at a location nearby at GBP 15 per day.

Year renovated:   2011.  Number of floors:   7.  Number of rooms:   87.

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Facilities

General

  • Free Wi-Fi in public areas
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Valet parking
  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Breakfast room
  • Restaurant buffet
  • Lobby bar

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector

Children's facilities

  • Cribs available

Leisure facilities

  • Leisure/TV room

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • Free in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
  • Bathroom telephone

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel Norfolk Plaza Hotel - London London location
Show big map »

Hotel Address:

29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX

Get directions
City Center
  • London
    3.4 km
Airports
Train Stations
  • Paddington Station
    200 m
Underground stations
  • Paddington (H&C)
    500 m
  • Paddington (Circle & Bakerloo)
    500 m
  • Bus stop
    1.1 km
Restaurants
  • San Marco Ristorante (cuisine: Italian)
    110 m
  • Mimos Cafe Bar (cuisine: Italian)
    110 m
Parks
  • Paddington Green and St. Mary's Churchyard
    550 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2011
  • Number of floors:
    7
  • Number of rooms:
    87

Hotel Awards

UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Norfolk Plaza Hotel photos Room
Double Room
Bed type: Double bed or 2 Single beds or Double bed or Twin beds
Size: 15 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Twin Standard

Room facilities
    Norfolk Plaza Hotel photos Room
    Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 20 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Check Prices
      — Less information+ More information

      How to reach hotel

      hotel Norfolk Plaza Hotel - London London location
      Show big map »

      Hotel Address:

      29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX

      Get directions
      City Center
      • London
        3.4 km
      Airports
      Train Stations
      • Paddington Station
        200 m
      Underground stations
      • Paddington (H&C)
        500 m
      • Paddington (Circle & Bakerloo)
        500 m
      • Bus stop
        1.1 km
      Restaurants
      • San Marco Ristorante (cuisine: Italian)
        110 m
      • Mimos Cafe Bar (cuisine: Italian)
        110 m
      Parks
      • Paddington Green and St. Mary's Churchyard
        550 m
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2011
      • Number of floors:
        7
      • Number of rooms:
        87

      Hotel Awards

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Norfolk Plaza Hotel Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Indar Pasricha Fine Arts - 400 m
      • Bayswater - 500 m
      • London Planetarium - 600 m
      • Farmilo Fiumano - 600 m

      Places of interest

      • The Windsor Castle - 500 m

      Train stations

      Amusement

      • The Reel Time - 400 m
      • Quicksilver - 400 m

      Museums

      • Alexander Fleming Laboratory Museum - 100 m

      Parks

      • Mile End Park and Arts Pavilion - 400 m

      Galleries

      • The Park Gallery - 400 m
      • Light Gallery - 500 m
      • Mark Gallery - 500 m

      Underground stations

      • Lancaster Gate - 400 m
      • Paddington (H&C) - 400 m
      • Paddington (Circle & Bakerloo) - 400 m
      • Edgware Road - 500 m

      Local attractions

      • London Central Mosque - 1.5 km
        146 Park Road, London
      • Royal Academy of Music Museum - 1.5 km
        Marylebone Road, London
      • Regent's Park - 1.9 km
        The Store Yard, London
      • Kensington Palace - 1.6 km
        The Broad Walk, London
      • Harrods - 1.9 km
        87-135 Brompton Road, London

      Near the hotel

      • Alexander Fleming Laboratory Museum - 170 m
        St Mary's Hospital, London
      • Grosvenor Victoria Casino - 500 m
        150 - 162 Edgeware Road, London
      • Kensington Gardens - 790 m
        The Magazine Storeyard, London
      • Little Venice - 940 m
        Regent's park, London
      • Rolling Bridge - 330 m
        Paddington Basin, London
      • Paddington Green and St. Mary's Churchyard - 550 m
        Church Yard Walk, London
      • Regents Canal - 940 m
        42 Blomfield Road, London

      Restaurants nearby

      • San Marco Ristorante - 110 m

        Address: 10 London Street
        Phone: 020 7724 3673

        73% likes this, based on 175 reviews
        Cuisine: Italian

      • London Street Brasserie - Paddington - 110 m

        Address: 16 London Street
        Phone: 020 7706 6555

        51% likes this, based on 138 reviews
        Cuisine: International, British
        Price Range: CAD 2 - CAD 57

      • Frontline Restaurant - 110 m

        Address: 13 Norfolk Place
        Phone: +44 (0)20 7479 8960

        66% likes this, based on 86 reviews
        Cuisine: British
        Price Range: CAD 34 - CAD 45

      • Mimos Cafe Bar - 110 m

        Address: 19 London St
        Phone: +44 20 77067175

        70% likes this, based on 152 reviews
        Cuisine: Italian

      • Connoisseurs Indian Tandoori - 80 m

        Address: 8 Norfolk Place
        Phone: +44 20 74023299

        Cuisine: Indian

      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2011
      • Number of floors:
        7
      • Number of rooms:
        87

      Hotel Awards

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

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      Norfolk Plaza Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Norfolk Plaza Hotel

      Average guest rating

      6.2out of 10
      Good
      Based on 71 reviews

      Rating by category:

      Location
      8.5
      Rooms
      3.6
      Service
      8.0
      Value
      6.0
      Dining
      7.0

      Guest reviews

      • Group of friends
        7.8

        The Hotel is perfectly located for a city trip. just 2 minutes to th paddington railway and tube station.

        The Hotel overall could use a little remodelling. It was a little cold during night because of the poor isolation and not functioning heating.

      • Single
        3.2

        The girls working the front desk tried their best to be helpful in light of a bad situation.

        Avoid this hotel at all costs. The rooms were disgusting and I did not feel safe. I stayed only one night of a multi-night stay. As soon as morning came, I immediately started looking for a new hotel. (Keep in mind- this was during the Olympics so I ended up paying a very high rate at the new hotel for a last minute booking but it was worth it to leave the Norfolk Plaza.) I was also not the only guest to have problems. Every time I was in the lobby there was a guest looking to change rooms because their current room to another one because something didn't work. As I was checking out, someone from a tour company was also at the desk. After looking at all available rooms in the hotel- he decided none were acceptable for his group and was frantically calling around to find something (anything) else. Do not stay here.

      • Single
        6.6

        Excellent location, close to Paddington and underground. Nice sized room and bathroom.

        You really can hear people moving around in the room above. Very poor sound insulation and the vibrating floor made my light casement rattle.

      • Older travelers
        3.8

        The position of the hotel was perfect for travelling into the heart of the city and visting the popular tourist attractions

        The room which we occupied was in urgent need of refurbishment.The main curtains plus the net curtains were very old and marked with paint,the window fixtures were broken,the bedroom fittings and furniture were old and tired looking.The bed linen had been restitched in places and was frayed.The most disappointing was the bathroom.The bathroom fittings were old and outdated,the sink bath and tiles were cracked.no air vent.The bathroom was extremely cramped.You had to dry yourself in the bath as there was not anywhere else to go.The toilet and sink were as close together as a desk and chair.

      • Single
        4.6

        Location was good. Breakfast was good

        No central light in room. Cleanliness dubious Was put in smoking room...........smelly

      • Family with children
        4.2

        Terrible hotel! It was old , run down, nothing had been renewed for 15 to 20 years. All we wanted was a nights sleep and even this we did not get, my wife was woken up at 2am by someone having a shower and then going out and she said it sounded like it was in our room. I mentioned this to the manager and they could not be bothered. Only good thing, the sheets were clean....Awful hotel, do yourself a favor and miss this one.

      • Single
        7.0

        The location is excellent for the train station. The staff are very helpful.

        My room was a little shabby this time. I was very surprised as over the many times I have stayed here both alone, with my family and with a friend I have always been absolutely delighted with the decor etc.

      • Family with children
        8.8

        I had read poor reviews for the hotel but was pleasantly surprised. All staff very helpful and informative. We had a room on the second floor.. The breakfast was fine. Would return again as plenty of variety for eating places close to the hotel

        I found the beds a little hard even my 10 year old daughter commented on the bed.

      • Older travelers
        4.6

        its location. bathroom clean and towels changed daily

        in need of refurbishment. breakfast very basic, we asked numerous times to have the television tuned in but it was not done.

      • Single
        7.8

        I stayed here during a 24 hour layover from Heathrow and it could not have been more convenient to the airport! It was nothing fancy but it did the job. The staff was helpful and the room was adequate.

        The linens were a bit dated which is the reason for a slightly lower score on cleanliness.

      • Couple
        4.6

        Near Paddington station

        Pretty terrible room in every possible aspect...

      • Single
        9.6

        A lovely hotel with very friendly and welcoming staff. The hotel is always kept lovely and clean and my bedroom was on the third floor with a lovely view over Norfolk Square. Would recommend this hotel for a city break to London anytime.

      • Single
        6.2

        It's about 2-3 mins walk from Paddington Station, very useful for early train runs, and is a quite authentic London apartment, if you're a fan.

        Non-existent internet access, Lack of professional staff, horrible breakfast. Do not order an English Breakfast here, just go eat somewhere else. They do not charge for rejected service though, at least.

      • Single
        8.2

        Clean hotel, good location, good value for money, helpful staff, would stay again

      • Older travelers
        3.2

        They refunded our money

        We arrived in the morning & were impressed by the pleasant foyer. I'm returning to the hotel at 11:30 PM we were shown to a very squalid dirty room. After complaining we would then offered a smoky unmade up room. At 3rd go we were shown into an adequate room! No manager was available - I spoke to the manager the following day and was told that the hotel was due for refurbishment in March. This was not mentioned at this time of booking nor was it in the Foyer. When I pointed this out I was offered a refund which I accepted

      How to reach hotel

      hotel Norfolk Plaza Hotel - London London location
      Show big map »

      Hotel Address:

      29 - 33 Norfolk Square,, London, United Kingdom, W2 1RX

      Get directions
      City Center
      • London
        3.4 km
      Airports
      Train Stations
      • Paddington Station
        200 m
      Underground stations
      • Paddington (H&C)
        500 m
      • Paddington (Circle & Bakerloo)
        500 m
      • Bus stop
        1.1 km
      Restaurants
      • San Marco Ristorante (cuisine: Italian)
        110 m
      • Mimos Cafe Bar (cuisine: Italian)
        110 m
      Parks
      • Paddington Green and St. Mary's Churchyard
        550 m
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2011
      • Number of floors:
        7
      • Number of rooms:
        87

      Hotel Awards

      UKHOTEL AWARDSHighly RecommendedLondonNorfolk Plaza Hotel

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge